A Service for One

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Services for one

Funding through the NDIS makes it easier for people with disability and families to set up supports in a way that works best for them.

A service-for-one means that you employ staff directly to support a person with disability using their NDIS funding. You can do this as a family, an individual or with other important people in the person’s life.

Often services-for-one are set up by families to provide support for people with complex behaviour support needs. This may be the best solution when other service models have not worked or are not available.

NDIS registration

The NDIS Quality and Safeguards Commission (NDIS Commission) regulates NDIS-funded services. It requires some types of services to become registered providers. This includes services-for-one where a person has regulated restrictive practices in their behaviour support plan.

This means that if you are employing and managing staff for someone using the NDIS, you may need to register as an NDIS provider with the NDIS Commission.

How to use this website

The resources on this website were developed as part of a project by Inclusion Australia and VALID with input from families of people with complex support needs. This project was funded by the NDIS Commission.

These resources can help you to decide if you are running a service-for-one and if you need to register as an NDIS provider.

If you do need to register as an NDIS provider, they can also help you understand what’s involved and prepare for NDIS registration.

You can also read a full list of the key terms used on this website.

More information

For more information about registering as an NDIS provider, contact the NDIS Commission on

Website: https://www.ndiscommission.gov.au/providers/provider-registration

Phone: 1800 035 544

Email: [email protected].

For more information about behaviour support and restrictive practices, contact the NDIS Quality and Safeguards Commission on:

Website: www.ndiscommission.gov.au/providers/behaviour-support

Phone: 1800 035 544

Email: [email protected]


Inclusion Australia and VALID would like to acknowledge the contribution of:

  • members of the VALID Behaviours of Concern Peer Action Group
  • the national Community of Practice
  • the Project Steering Group.

We would also like to acknowledge EngelsFloyd and Information Access Group for their work in developing these resources.


The information in this document is a general guide only and is not legal advice. We have developed it using information from the NDIS Commission’s website.

Information in this guide is current at the time of publishing – August 2021.

The NDIS Quality and Safeguards Commission have recently made changes to the Practice Standards relating to:

  • Mealtime management and severe dysphagia management
  • Emergency and disaster management.

Learn more about these changes on the NDIS Commission’s website.

If you have specific questions or concerns, you can ask for advice from the NDIS Commission or your state or territory authorising body.