Assurances are not enough to protect people with an intellectual disability while families face losing NDIS essential support
Inclusion Australia has challenged assurances given by the National Disability Insurance Agency (NDIA) and Department of Health, Disability and Ageing during Senate Estimates.
The peak body is calling on the government and the Agency to provide greater transparency about how it is identifying and protecting people with an intellectual disability and complex support needs under recent NDIS changes. Inclusion Australia warns that the safeguards outlined will still leave many people with an intellectual disability who need 24-hour support without essential NDIS support.
During proceedings, officials were specifically asked how people with an intellectual disability and complex support needs would be kept safe.
In response, the NDIA told the committee it was proactively identifying participants at risk and contacting people expected to qualify for additional high-support protections: specifically, a plan variation pathway for people with funded 24-hour support needs who also have plans of over $215,303.
Inclusion Australia CEO Maeve Kennedy said “The NDIA has told Parliament it is identifying people at risk and proactively contacting them. We want to know how people are being identified, how many people have been contacted, how the agency knows people are not being missed and what happens to those who do not already have an NDIS plan over the $215,303 threshold.”
She says these concerns have been raised on several occasions, and the assurances given by the NDIA do not address the real risk facing people with an intellectual disability, families and supporters.
“The NDIA can tell Senate Estimates that safeguards are in place, but that means very little if the people who need protection cannot access them.
“When Parliament asks how people with an intellectual disability and complex support needs are being kept safe, it is not enough to simply say processes are in place.
“Inclusion Australia is hearing from many people with an intellectual disability and families who are grappling with changes to their supports and trying to understand what those changes mean for their everyday lives. These families have been stretching NDIS funding as far as it will go for years, and they are deeply concerned about how further cuts with impact crucial supports.
“We have been sharing those concerns directly with the NDIA and the government. The experiences people are reporting should be an important source of information about how these changes are affecting participants in practice immediately.
“The NDIA has pointed to escalation pathways, complaints processes and review mechanisms as safeguards. But people with intellectual disability and families should not have to carry the burden of safeguarding themselves.
“The absence of data about complaints should not be confused with the absence of problems.
“The NDIA also suggested participants may be able to adjust how they use existing budgets. But for many people with an intellectual disability and complex support needs, there is no spare capacity to shuffle around.
“Supports are already being used to meet essential needs. Changes can require families to make difficult decisions about what support can continue and what may be lost. That is particularly concerning where housing, daily living supports and personal safety are involved.
“At the same time, families are trying to keep everyday life functioning. They should not also be expected to navigate complex complaints, review and escalation processes in order to safeguard themselves.
“A strong safeguarding approach does not rely on people already under pressure raising the alarm. It identifies people who need support before they reach crisis point and intervenes early.”
Ms Kennedy said Inclusion Australia supports proactive safeguarding but wants evidence that people with intellectual disability and complex support needs are receiving the protection they need.
“If the NDIA says it is proactively identifying and contacting people who need additional support, it should be transparent about how many people have been identified, how many have been contacted and how it knows people are not being missed.
“People with intellectual disability and their families deserve confidence that safeguards are working in practice, not just on paper.”
ENDS
Maeve Kennedy is available for comment
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