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Your Service, Your Rights

Your Service, Your Rights is a national project to build the capacity of people with an intellectual disability and NDIS service providers to understand peoples’ rights when receiving services. 


In 2020-2021, NSW Council for Intellectual Disability (CID) and South Australian Council for Intellectual Disability (SACID) developed resources about the rights of people with an intellectual disability in services.  They also delivered workshops for people with an intellectual disability and NDIS providers in NSW and South Australia. In 2021 the NDIS Quality and Safeguards Commission asked Inclusion Australia to roll out the resources and workshops nationally. 

What we are doing 

Inclusion Australia is working in partnership with our state-based member organisations, and First Peoples Disability Network (FPDN)National Ethnic Disability Alliance (NEDA) and Children and Young People with Disability Australia (CYDA) to: 

  • develop, customise and deliver training material to support people with intellectual disability from a variety of cultural, geographic and age backgrounds 
  • assist people with intellectual disability all over Australia to contribute to an increase in the quality of the services and supports they receive.  

Find a workshop near you 

Your Service, Your Rights workshops are happening in every state and territory. Some are in person. Some are online.

The workshops are about:

  • Rights and Services: What are rights and why are they important for everyone? How do you know if you’re getting your rights met by your service?
  • NDIS Commission – Code of Conduct and Complaints: What is the NDIS Commission? What do workers need to do to make sure you get your rights, and how can you make a complaint to the NDIS Commission?
  • Speaking Up and Supports:  Why it is important to speak up; how to get support; using an advocate.
  • Being Involved: what are the things your service can do to include you in making sure your service is safe and good quality?

To find out more about workshops near you visit Your Service, Your Rights workshops

Your Service, Your Rights videos

CID have developed some helpful videos with people talking up about their rights. Watch them here: Your Service, Your Rights films.

Resources for Service Providers

We have created and compiled resources for service providers to help you give people information about their rights and include people in making your service better and safer.

Find them here: Your Service, Your Rights: resources for providers

We want to hear from you!

Tell us what you are doing in your service to support the rights of people with a disability. Contact us at [email protected].

Find out more

For more information about Your Service, Your Rights please contact Maeve Kennedy on [email protected]

This project is funded by the NDIS Quality and Safeguards Commission and will run from 2021–2023.