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“Everyone getting NDIS services should know they have rights”

Your Service, Your Rights Coordinator William Ward-Boas talks about his role on the project and speaking up about your NDIS services.

Hi, my name is William. I have recently started in my role as Coordinator for Your Service, Your Rights at Inclusion Australia.

Your Service, Your Rights is a project about sharing information with people with an intellectual disability about their rights when getting NDIS services.

We are also sharing information with services about how to include people in making sure their services are safe and good quality.

The project is funded by the NDIS Commission.

An important part of the workshops is talking about the NDIS Code of Conduct so that people know what they can expect from their services.

We also talk about advocacy and who can support people to speak up to their services or the NDIS Commission.

Your Service, Your Rights workshops are being delivered by Inclusion Australia’s member organisations across Australia. This includes DDWA in WA, SACID in South Australia, Speak Out in Tasmania, VALID in Victoria, CID in NSW, and P2P in QLD.

The workshops are facilitated by people with an intellectual disability and their colleagues. Each state has fantastic people doing the work and we catch up every month to reflect on how that is going in our Facilitator Network.

A screenshot from an online meeting with 10 people
Online meeting of the Your Service, Your Rights facilitator network

My job is to coordinate the facilitator network. These meetings are a place for the group to share their experiences about how the workshops are going, what has worked for people before and sharing helpful tips with each other.

I also make resources and put things into easy read to support people with delivery.

Hearing from the facilitators from each state also gives us the opportunity to give feedback to the NDIS Commission as we go. It has been excellent to have a great team of people who are willing to share their experiences.

I am enjoying this role because the information in the Your Service, Your Rights workshops is so important. When I first got NDIS services this information would’ve been really useful.

Everyone getting NDIS services should know they have rights and what to do if their rights aren’t being met.

William Ward-Boas – Your Service, Your Rights Coordinator

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