For many people with complex support needs, mainstream group-based disability services do not work well. For some people, those services have caused a lot of harm and trauma.
Instead, families of people with complex support needs might decide to set up a service-for-one.
In a service-for-one, supports are tailored specifically to an individual’s needs. Using the participant’s NDIS funding, the family member—or other people important to the person—directly employ staff who provide support. This means the person with disability can get supports that centre their needs and preferences and adapt as support needs change.
People often ask us about a service-for-one. We have made this factsheet to explain more about this model.
For more information, you can also visit our service-for-one project page.